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| 1. Données personelles: |
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Nom: |
Ruflin |
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Prénom: |
Regula |
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Titre: |
Dr. |
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Position: |
Mitinhaberin |
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| 2. Adresse professionnelle: |
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Institution: |
socialdesign ag |
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Complément 1: |
Beratung Coaching Leitung Forschung & Evaluation |
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Complément 2: |
Mitinhaber Andreas Dvorak, MBA |
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Rue: |
Thunstrasse 7 |
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Boîte postale: |
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Code postal: |
3005 |
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Lieu: |
Bern |
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Canton: |
BE |
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Pays: |
Schweiz |
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Tél. professionnel: |
+41 (0)31 310 24 80 |
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Fax professionnel: |
+41 (0)31 310 24 81 |
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E-mail: |
regula.ruflin@socialdesign.ch |
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Mobile: |
+41 (0)79 705 91 66 |
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Tél. privé: |
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Fax privé: |
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E-mail privé: |
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Site web 1: |
www.socialdesign.ch |
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Site web 2: |
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| 3. Adhésion SEVAL: |
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Membre: |
membre individuel |
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4. Mandataires et mandants d'évaluations:
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Mandataires: |
Oui |
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Mandants d'évaluations: |
Non |
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| 5. Expérience dans l'enseignement et dans le conseil: |
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Expérience dans l'enseignement: |
Oui |
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Expérience dans le conseil: |
Oui |
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| 6. Connaissances linguistiques |
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English, German, French |
Muttersprache |
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English |
very good
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French |
very good
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Italien |
basic
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Spanish |
basic
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| 7. Domaines d'activité |
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Education |
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Foreigners / Refugees |
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Health |
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Political System / Public Administration |
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Research |
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Social Affairs |
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| 8a. Domaine de la santé: Expérience thématique |
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| 8b. Domaine de la santé : Expérience d'évaluation dans des domaines situés à l'interface entre le thème de la santé et d'autres thèmes |
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| 8c. Domaine de la santé: Expérience avec des groupes cibles |
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| 9. Expérience générale en évaluation |
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Controlling studies |
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Cost-Benefit Analysis |
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Evaluability Analysis |
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Impact Analysis |
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Implementation Analysis |
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Needs Analysis |
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Organisational Analysis |
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Setting up monitoring systems |
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Andere: |
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Analysis of contracts (especially welfare contracting) |
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| 10. Types d'évaluation |
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Auto-evaluation |
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Ex ante evaluation |
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Ex post evaluation |
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External evaluation |
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Formative evaluation |
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Internal evaluation |
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Meta-evaluation |
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Summative evaluation |
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| 11. Champs d'évaluation |
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Performance Evaluation |
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Personnel Evaluation |
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Policy Evaluation |
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Product Evaluation |
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Program / Project Evaluation |
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Proposal Evaluation |
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| 12. Compétences méthodologiques de récolte de données |
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Interviews |
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document and file research |
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focusgroups |
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questionaires |
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observations |
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search of artefacts |
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| 12. Compétences méthodologiques d'analyse de données |
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qualitative content analysis |
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summative analysis |
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statistical analysis |
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| 13. Projets d'évaluation effectués |
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Grundlage für das Weiterbildungskonzept der Schweizerischen Konferenz für Sozialhilfe SKOS: Evaluation des bisherigen Fort- und Weiterbildungsangebots (2006) |
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Hochdorf, SoBZ Sursee, AV Sursee-Hoch: Überprüfung der Strukturen und Erarbeitung von Zukunftsszenarien. Zwischenbericht basierend auf der Situationsanalyse Juni ? September 2006 (2006, in Zusammenarbeit mit Urs Vogel Consulting) |
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Zukunft der Gemeindeverbände SoBZ
Qualitätsmanagement Psychiatriezentrum Münsingen: Situationsanalyse und Vorschläge für eine gesamtbetriebliche Qualitätssystematik (2005/06) |
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Angebote für von Obdachlosigkeit bedrohte Menschen in der Stadt Winterthur: Bedarfsanalyse (2006/07, in Zusammenarbeit mit Agnès Fritze, Fachhochschule Nordwestschweiz) |
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Evaluation des Instruments POC-18 (Perceptions of Care) zur Messung der Patientenzufriedenheit und Erarbeitung von Verbesserungsvorschlägen auf inhaltlicher und prozessualer Ebene (2005/06) |
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Caritas Schweiz: Koordinations- und Fachstelle zu Gesundheitsfragen im Migrationskontext. Ein Grobkonzept für die Region Ostschweiz (1998) |
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| 14. Références |
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Please contact me for references - I'll be happy to provide you relevant references according to your interest. |
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| 15. Autoportrait |
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socialdesign is a company specialized in politics, social policy, social work, social and health management. In these subject areas socialdesign provides consultancy, coaching of politicians, managers & project leaders, training & teaching and research. Corporate responsibility, social planning, political governance and controlling, contracting, program evaluation, quality management and facilitation of communication between politicians and public social managers are but a few of our offers. Each offer is every time singular and developed with our customers according to their needs and possibilities. We don?t aim at selling as much as possible, but at aiding to develop sustainable solutions. We are very attentive at including all stakeholders in a situation analysis and a solution development. Also, we care to follow the implementation of solutions developed with us, in order to be able to take corrective measures and act responsibly. Last, but not least, working with socialdesign, should be fun for our customers and us!
Regula Ruflin, Dr.rer.publ.HSG et lic.phil.Sozialarbeiterin, has studied social work, educational studies and law at the University of Fribourg, Switzerland, and the Glasgow Caledonian University, Great Britain. She has completed her education with a PhD in politics at the University of St. Gallen HSG, Switzerland. During her PhD she spent seven months as a visiting student at the School of Social Service Administration SSA, University of Chicago, USA. In the last fifteen years, she has initiated and managed many projects herself and spent many years researching and practicing quality management and welfare contracting. |
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